Terms and Conditions
Thank you for choosing to book your accommodation with us.
Please ensure you read the information below.
All bookings are accepted on the basis that you have read, understood and agree to abide, and be bound by, the following Terms and Conditions.
Please contact us if you require further clarification
Mobile: 0034 622181045
Email: cameuaformentera@gmail.com
Check in time is between 4.00pm and 9.00pm
CANCELLATIONS
All monies paid are non-refundable and non-transferable.
If there is an EXTREME circumstance as to why you need to cancel, a refund may be considered at the discretion of Rentals Short Term.
We will NOT accept the following reasons, including but not limited to:
•Change of travel plans
•Found alternate accommodation
•Having to take care of a sick relative who was not going to travel with you (such as parents-in-law or close relatives)
•Property location isn’t suitable
Please ensure that you have researched the property prior to making your booking.
BOOKING PAYMENTS
All bookings must be paid in full prior to keys being given. The only exceptions to this will be based on the length of stay and are at the discretion of Rentals Short Term.
If you choose to vacate a property prior to your check out date, all funds paid will be non-refundable.
The client also agrees to be liable to all outstanding balances and rental funds at the time of vacate.
Alternatively you may wish to pay by direct deposit or EFT. Please ensure your YBI number is used as a reference. If this reference is not used we cannot guarantee that this money will be receipted to your booking and may therefore cause delays at check in time.
Deposits are not transferable.
EXTENSIONS
All extensions of bookings must be fully paid when the extension request is made. Extensions cannot be guaranteed and are subject to other bookings in place.
KEYS/REMOTE CONTROLS
Upon payment in full of your accommodation and Credit Card Authorisation Form and copy of Photo ID is received, keys (and remote controls if applicable) will be issued to you.
If you intend to arrive outside of office hours, you must make prior arrangements with our office. Please be aware that after hours check in and check out fees do apply. Please see Out of Hours Check Ins and Check Outs for more information.
All guests are responsible for the safekeeping of accommodation keys/remote controls and call fees are payable if a replacement key is required.
All keys/remote controls are to be returned. Any missing keys or remote controls will be replaced and the cost charged to your credit card.
If you lock your keys in the apartment out of hours, an agent may be available to attend. Please be aware that this will incur an after hours call out fee of 50€. If an agent is unable to attend and a locksmith is required you will be charged the locksmith’s costs.
NUMBER OF OCCUPANTS
All accommodation must only be used for private/residential use only and to accommodate the number of guests stated on your booking confirmation.
No functions or parties may be conducted at the property under any circumstances. Exceeding the stated number of guests will result in a termination of booking and you being required to vacate the property immediately without refund.
Charges for additional guests will be debited to your Credit Card without further notice. If the amount owing is above the amount held you hereby accept this liability.
If complaints are received and you are found not to have been respectful of neighbours you will be required to vacate the premises with no further notice or refund.
CLEANING
All accommodation bookings are accepted on the basis that all occupants treat the property with the same respect as their own home in accordance with these Terms and Conditions. A professional clean will be carried out on check out and the cost is included in your total booking amount. Mid-stay cleans & a change of linen are available upon request and do incur additional fees. If a property is found to be left in an unreasonable state at check out, there may be excess cleaning charges involved. This will be determined on a case to case basis and a member of our team will contact the guest to advise of the excess cleaning.
PARKING
Tenants and/or visitors shall not park vehicles on the premises, except in specific designated areas. The tenants are responsible for the behaviour and actions of their visitors whilst on the premises.
LINEN
Linen is available for hire. A standard package is provided which includes one set of sheets and pillowcases per bed, one blanket, and one towel per person. If further linen is required a second package is available for hire.
NOISE/NUISANCE
Additional charges or immediate termination may apply in the event of excessive noise, nuisance or disturbance caused to neighbouring properties during your occupancy. I/We hereby acknowledge and agree that the agent has the absolute and sole discretion to cancel my/our occupancy in the event that my/our actions or behaviour compromise the safety and /or quiet enjoyment of neighbouring properties or others. I/We hereby agree that I/we will be fully responsible and liable for payment of all charges incurred, irrespective of such cancellation, together with any financial loss suffered by the property owner and or/agent, to be debited from my security deposit or credit card without further notice.
PETS
Unless specifically stated as being pet friendly, no pets are allowed either onto the grounds of the property, nor inside the accommodation under any circumstances. Any pets found in accommodation properties will result in a termination of your booking and additional cleaning charges will be debited to your credit card or deducted from your security deposit. If your accommodation is designated Pet Friendly property, then you agree to be bound by the additional terms and conditions detailed in Doggie Do’s and Don’ts below. If a pet is reported at the property without authority you will be charged a fee of 250€.
DAMAGE
Whilst you are in occupation, you are fully responsible for all breakages and damage caused to the property, its furniture fittings, or any consequent loss suffered by the Property Owner/Agent. Any such breakages, damage or loss must be reported IMMEDIATELY to the Agent and either replaced to the satisfaction of the Property Owner/Agent, or paid for prior to departure. Failure to comply with this condition will result in a debit of any such costs and expenses to your credit card or security deposit without further notice.
SMOKING INSIDE PREMISES
There is no smoking inside any of Rental Short Term's Properties. If there is evidence of such including a smoke odour you will be charged a fee of 150€ to cover the cleaning of curtains, carpets and air-conditioning sterilization.
REPAIRS
I/We agree to permit all repair and/or service personnel to enter the property for the purposes of conducting any repair, service or maintenance deemed necessary by the Property Owner/Agent. If repairs need to be carried out please contact us.
PERSONAL PROPERTY
Please remember to take your personal property and belongings with you upon your departure as the Property Owner/Agent accept no responsibility whatsoever for any such items left behind. Where there are security doors you are advised to lock up when you are not in habitation.
We thank you for your patronage and hope you enjoy your stay.
Please ensure you read the information below.
All bookings are accepted on the basis that you have read, understood and agree to abide, and be bound by, the following Terms and Conditions.
Please contact us if you require further clarification
Mobile: 0034 622181045
Email: cameuaformentera@gmail.com
Check in time is between 4.00pm and 9.00pm
CANCELLATIONS
All monies paid are non-refundable and non-transferable.
If there is an EXTREME circumstance as to why you need to cancel, a refund may be considered at the discretion of Rentals Short Term.
We will NOT accept the following reasons, including but not limited to:
•Change of travel plans
•Found alternate accommodation
•Having to take care of a sick relative who was not going to travel with you (such as parents-in-law or close relatives)
•Property location isn’t suitable
Please ensure that you have researched the property prior to making your booking.
BOOKING PAYMENTS
All bookings must be paid in full prior to keys being given. The only exceptions to this will be based on the length of stay and are at the discretion of Rentals Short Term.
If you choose to vacate a property prior to your check out date, all funds paid will be non-refundable.
The client also agrees to be liable to all outstanding balances and rental funds at the time of vacate.
Alternatively you may wish to pay by direct deposit or EFT. Please ensure your YBI number is used as a reference. If this reference is not used we cannot guarantee that this money will be receipted to your booking and may therefore cause delays at check in time.
Deposits are not transferable.
EXTENSIONS
All extensions of bookings must be fully paid when the extension request is made. Extensions cannot be guaranteed and are subject to other bookings in place.
KEYS/REMOTE CONTROLS
Upon payment in full of your accommodation and Credit Card Authorisation Form and copy of Photo ID is received, keys (and remote controls if applicable) will be issued to you.
If you intend to arrive outside of office hours, you must make prior arrangements with our office. Please be aware that after hours check in and check out fees do apply. Please see Out of Hours Check Ins and Check Outs for more information.
All guests are responsible for the safekeeping of accommodation keys/remote controls and call fees are payable if a replacement key is required.
All keys/remote controls are to be returned. Any missing keys or remote controls will be replaced and the cost charged to your credit card.
If you lock your keys in the apartment out of hours, an agent may be available to attend. Please be aware that this will incur an after hours call out fee of 50€. If an agent is unable to attend and a locksmith is required you will be charged the locksmith’s costs.
NUMBER OF OCCUPANTS
All accommodation must only be used for private/residential use only and to accommodate the number of guests stated on your booking confirmation.
No functions or parties may be conducted at the property under any circumstances. Exceeding the stated number of guests will result in a termination of booking and you being required to vacate the property immediately without refund.
Charges for additional guests will be debited to your Credit Card without further notice. If the amount owing is above the amount held you hereby accept this liability.
If complaints are received and you are found not to have been respectful of neighbours you will be required to vacate the premises with no further notice or refund.
CLEANING
All accommodation bookings are accepted on the basis that all occupants treat the property with the same respect as their own home in accordance with these Terms and Conditions. A professional clean will be carried out on check out and the cost is included in your total booking amount. Mid-stay cleans & a change of linen are available upon request and do incur additional fees. If a property is found to be left in an unreasonable state at check out, there may be excess cleaning charges involved. This will be determined on a case to case basis and a member of our team will contact the guest to advise of the excess cleaning.
PARKING
Tenants and/or visitors shall not park vehicles on the premises, except in specific designated areas. The tenants are responsible for the behaviour and actions of their visitors whilst on the premises.
LINEN
Linen is available for hire. A standard package is provided which includes one set of sheets and pillowcases per bed, one blanket, and one towel per person. If further linen is required a second package is available for hire.
NOISE/NUISANCE
Additional charges or immediate termination may apply in the event of excessive noise, nuisance or disturbance caused to neighbouring properties during your occupancy. I/We hereby acknowledge and agree that the agent has the absolute and sole discretion to cancel my/our occupancy in the event that my/our actions or behaviour compromise the safety and /or quiet enjoyment of neighbouring properties or others. I/We hereby agree that I/we will be fully responsible and liable for payment of all charges incurred, irrespective of such cancellation, together with any financial loss suffered by the property owner and or/agent, to be debited from my security deposit or credit card without further notice.
PETS
Unless specifically stated as being pet friendly, no pets are allowed either onto the grounds of the property, nor inside the accommodation under any circumstances. Any pets found in accommodation properties will result in a termination of your booking and additional cleaning charges will be debited to your credit card or deducted from your security deposit. If your accommodation is designated Pet Friendly property, then you agree to be bound by the additional terms and conditions detailed in Doggie Do’s and Don’ts below. If a pet is reported at the property without authority you will be charged a fee of 250€.
DAMAGE
Whilst you are in occupation, you are fully responsible for all breakages and damage caused to the property, its furniture fittings, or any consequent loss suffered by the Property Owner/Agent. Any such breakages, damage or loss must be reported IMMEDIATELY to the Agent and either replaced to the satisfaction of the Property Owner/Agent, or paid for prior to departure. Failure to comply with this condition will result in a debit of any such costs and expenses to your credit card or security deposit without further notice.
SMOKING INSIDE PREMISES
There is no smoking inside any of Rental Short Term's Properties. If there is evidence of such including a smoke odour you will be charged a fee of 150€ to cover the cleaning of curtains, carpets and air-conditioning sterilization.
REPAIRS
I/We agree to permit all repair and/or service personnel to enter the property for the purposes of conducting any repair, service or maintenance deemed necessary by the Property Owner/Agent. If repairs need to be carried out please contact us.
PERSONAL PROPERTY
Please remember to take your personal property and belongings with you upon your departure as the Property Owner/Agent accept no responsibility whatsoever for any such items left behind. Where there are security doors you are advised to lock up when you are not in habitation.
We thank you for your patronage and hope you enjoy your stay.